Work from Office*

Min 2 years of experience on project is mandate*

: MIM

• Strong knowledge of IT service management including ITIL
• Responding to a reported incident, identifying the cause, and initiating the incident management process.
• Participate in root cause analysis meetings, gathering lessons learned and managing and implement continuous improvement processes.
• Ensuring Client SLAs / KPIs and Customer satisfaction expectations are achieved.
• Restore a failed IT Service as quickly as possible.

Job Description: MuleSoft

• Hands on Experience in MuleSoft Development.
• Hands on Experience in Any point Studio, connectors, Scopes, Routers, Flows, caching, and Exception handling.
• Hands-on experience on design, build, testing, debug, deploy, manage APIs and integrations.
• Good hands-on experience in API Manager, Runtime Manager, Exchange, RAML and Design Center.
• Should have knowledge on REST-based APIs, SOAP Web Services and different Protocols.
• knowledge on API gateway policies.
• Hands-on experience for designing MUnit Test cases for the flows.
• Experience in API securities like OAuth, JWT & Basic authentication
• Hands on experience in integration testing tools like Postman, SOAP
• Certification in Mulesoft MCD added an advantage.
• Have knowledge on Github, Jenkins.
• Should have knowledge on API Monitoring, Visualizer and Analytics

Job Description: Content and Technical writer

• Develop high-quality technical documents, including user manuals, guides, and release notes.
• Collaborate with cross-functional teams to gather requirements and create accurate documentation.
• Conduct functional testing and manual testing to ensure compliance with FDA regulations.
• Ensure adherence to ISO standards and maintain a clean, organized document management system.
• Strong understanding of Infra domain
• Technical writer that can convert complex technical concepts into easy to consume documents for the targeted audience. In addition, will also be a mentor to the team with technical writing.

Job Description: ETL Testing + Python

• Experience in Data Migration Testing (ETL Testing), Manual & Automation with Python Programming. Strong on writing complex SQLs for data migration validations.
• Work experience with Agile Scrum Methodology
• Functional Testing- UI Test Automation using Selenium, Java
• Financial domain experience
• Good to have AWS knowledge

Role: IT & Information Security - Other

Industry Type: BPM / BPO

Department: IT & Information Security

Employment Type: Full Time, Permanent

Role Category: IT & Information Security - Other

Education

UG: B.Sc in Computers, B.Tech/B.E. in Information Technology, Computers

About the company

At Infosys BPM, we provide end-to-end transformative business process management (BPM) services for our clients across the globe. Our integrated IT and business process management solutions approach enables our clients across industries and service lines to unlock business value and address their business challenges.

We enable our clients to achieve their cost reduction objectives, improve process efficiencies, enhance effectiveness, and deliver superior customer experience, utilizing innovative business excellence frameworks, ongoing productivity improvements, process reengineering, automation, and cutting-edge technology platforms.