• Advise clients/students on visa options, requirements, and application procedures based on current immigration laws.
• Review and verify documents submitted by applicants to ensure completeness and accuracy.
• Prepare and submit visa applications on behalf of clients (if applicable).
• Monitor visa application status and communicate updates to clients.
• Maintain up-to-date knowledge of immigration laws, policies, and procedures in relevant countries (e.g., US, UK, Canada, Australia, etc.).
• Conduct information sessions, workshops, or one-on-one consultations.
• Maintain accurate records of client interactions and case files.
• Liaise with government agencies, embassies, and immigration consultants as needed.
• Provide support in case of visa refusals or other issues.
• Ensure compliance with institutional policies and legal requirements.

Role: Customer Advocacy

Industry Type: Financial Services (Asset Management)

Department: Customer Success, Service & Operations

Employment Type: Full Time, Permanent

Role Category: Non Voice

Education

UG: Any Graduate

PG: Any Postgraduate

About the company

From Sundar Pichai to Indira Nooyi and Satya Nadella to Laxman Narasimhan, Indians today lead the world’s most influential companies. Increasingly, young Indians are going beyond geographical boundaries - to study at the best global schools and pursue global careers.Leap Finance supports future leaders from India in their quest for global impact. We create modern financial products and services that help Indian students pursue a global career. From choosing the right university and the best financing option to lining up job interviews and introductions, Leap Finance invests heavily in your success.