Graduate with Excellent communication skills required in ENGLISH.

WORK FROM OFFICE

Job Responsibilities: -

1. Resolve customer complaints via Call.

2. Responding promptly to customer inquiries.

3. Ensure customer satisfaction and provide professional support.

4. Proper resolution to customer Queries.

Job Requirements:

• Flexibility to work in 24/7 environment
• Excellent Communications skills required in ENGLISH
• FRESHER OR 1 Year experience in BPO
• Graduates/ undergraduates

5/6 Days Working

Shift- 9 Hour Rotational AND Afternoon Shifts, For Male 24*7 (Last shift 5 pm to 2 am) for Females DAY SHIFTS ONLY 6 am to 8 pm (Any 9 Hours window)

Role: Customer Retention - Voice / Blended

Industry Type: BPM / BPO

Department: Customer Success, Service & Operations

Employment Type: Full Time, Permanent

Role Category: Voice / Blended

Education

UG: Any Graduate

About company

Founded in the year 2000, we believe in business process excellence. So, its a no-brainer that, we believe in quality over quantity. Developing and transforming customer data that serves the entire customer lifecycle is our niche and we take pride in bringing you unparalleled expertise through our team of 17,000+ professionals across 9 delivery centers, worldwide. We focus primarily on Customer Experience (CX) which is why our staff and customer retention rates are among the highest in the industry.