Job description
Dear Candidate,

We're hiring for multiple process. Grab the opportunity at earliest.

LOCATION- Noida
PROFILE- Customer Service.
PROCESS- Email & Chat/ Voice Process.


Roles And Responsibilities-

1. Handling customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
2. Overseeing the customer service process.
3. Resolving customer complaints brought to your attention.
4. Establishing a positive relationship with all clients and customers in person.
5. Handling customer concerns and complaints in a timely manner.


Required Candidate profile-

1. Undergraduate/graduates all are eligible.
2. Fresher/Experienced all can apply.
3. Must be comfortable with WORK FROM OFFICE.
4. Must be comfortable with English


SALARY- UPTO 2.8LPA
SHIFTS- Rotational Shifts/ Rotational Week offs.
WORKING DAYS- 6


Interview Location- A8- Knowledge Boulevard, Tower- B, 7th floor- Tech Mahindra Sector 62, Noida. Sector 62 Noida. Near IMS College. Nearest Metro Station- Electronic City Noida.

Note_ Walk-in Interviews are conducted at 7th Floor Only Tower-B

For more information, please call/whatsapp on the numbers mention below


Contact Person- Arjit/ Natansh
Contact no- 9667328886/9049148418.


Role: Voice / Blended - Other
Industry Type: BPO / Call Centre
Department: Customer Success, Service & Operations
Employment Type: Full Time, Permanent
Role Category: Voice / Blended

Education
UG: Graduation Not Required

Key Skills
BPO Customer Service, Email Process, Customer Support Chat, Blended Process, Inbound Customer Service, Solving Queries, Voice Process, Non Voice, Inbound Chat Process, Customer Relationship, Communication Skills, CSE Domestic BPO, Customer Care, Customer Handling, Domestic Process