- Handle customer queries via email and chat support

- Provide timely and effective solutions to customer issues

- Develop strong communication and problem-solving skills

 Excellent written and verbal communication skills

- Freshers from non-technical backgrounds (BA, BCom, BBA, BSc, BMS, etc.)

- Good understanding of basic computer applications and software

*What We Offer:

- Competitive salary and benefits package

- Opportunities for growth and development

Role: Email Support

Industry Type: IT Services & Consulting

Department: Customer Success, Service & Operations

Employment Type: Full Time, Permanent

Role Category: Non Voice

Education

UG: B.B.A/ B.M.S in Any Specialization, B.Sc in Any Specialization, B.A in Any Specialization, B.Com in Any Specialization

About the company

HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending March 2025 totaled $13.8 billion.