The Transport Executive is responsible for managing and coordinating the transportation of goods and materials efficiently, ensuring timely delivery, compliance with legal requirements, and optimal cost-effectiveness. The role involves liaising with internal departments, transport vendors, and drivers to ensure seamless logistics operations.

Key Responsibilities:

• Planning & Scheduling:
• Plan daily and weekly transport schedules to ensure timely delivery and pick-up of goods.
• Coordination:
• Coordinate with warehouse, procurement, and sales teams for dispatch and delivery planning.
• Fleet Management:
• Monitor the usage, maintenance, and availability of company vehicles or third-party transport services.
• Vendor Management:
• Liaise with external transport providers, negotiate rates, and ensure service-level agreements are met.
• Documentation & Compliance:
• Maintain accurate transport records including invoices, delivery notes, and vehicle logs; ensure compliance with transport regulations and safety standards.
• Tracking & Reporting:
• Monitor shipments using GPS or transport software, and provide regular status updates; analyze delivery performance and costs.
• Issue Resolution:
• Address delays, accidents, or other transport-related issues promptly and effectively.
• Cost Control:
• Optimize routes and methods to reduce fuel consumption, labor costs, and overall transport expenses.

Requirements:

• Bachelor’s degree in Logistics, Supply Chain, Business Administration, or a related field.
• 2–4 years of experience in transport or logistics coordination.
• Strong organizational and communication skills.
• Proficiency in Microsoft Office and logistics/transport management software (e.g., SAP, TMS).
• Knowledge of local transport regulations and fleet operations.
• Ability to work under pressure and handle multiple tasks simultaneously.

Preferred Skills:

• Experience with ERP or fleet tracking systems.
• Familiarity with customs and freight processes (for international transport roles).
• Analytical mindset with attention to detail.

About company

IntouchCX, formerly known as 24-7 Intouch, is a global customer care and technology company with over 22 years of experience. We aim to transform the BPO industry by redefining the role of a contact center agent. Our company focuses on innovation, disruption, and continual improvement to provide omnichannel support solutions without limits. We have a diverse team of over 25,000 employees across 11 countries, dedicated to delivering exceptional customer experiences.