Greetings from AGS Health.!


Job Title: Trainee Process Associate - AR Caller


Process: International Voice Process


Roles & Responsibilities:


• To address outstanding or assigned AR through analysis and phone calls by using available resources.
• Utilization of all possible tools and applications available to take account to the next level of resolution, which would result in a payment, corrected submission, appeals, patient transfer or adjustment.
• To report trends / patterns in denials, claim submission errors, credentialing issues and billing related roadblocks to the immediate reporting manager.
• To meet the established SLAs (service level agreements) for production and quality
• To update the outcome of the calls or analysis in a clear and coherent manner in the billing system
• To utilize the P & Ps (policies and procedures) established for the process and also stay updated with changes done with the P & Ps
• To improve the performance based on the feedback provided by the reporting manager / quality audit team.


Qualification: Graduate fresher- BBA., BA., B.Com., BCA., B.Sc (Physics, Chemistry, CS, Maths) Passed out year - 2020 to 2024


Please Note: B.E/B.Tech/MBA/MCA/ME/M.Tech - are not eligible to apply.


Interview Process
Rounds of Interview:
1. HR Interview
2. Online Assessment - Grammar & Aptitude
3. Versant Test - Language Assessment
4. Operational/Technical Interview


Shift Timing: 05:30 PM to 2:30 AM Or 6.30 PM to 3.30 AM Night Shift (US Shift) Should be flexible for both the shift.


Transport: Two-way transport available based on boundary limits.


Location: Chennai - OMR, Ticel, Ambattur - should be flexible to work in any facility


Job Type: Full-time, Regular / Permanent


Benefits:
• Saturday Sunday fixed Week Offs
• PF ESI Gratuity
• Health insurance.
• Performance bonus
• Competitive remuneration
• Free cab transport

Required Skills:
• Good Verbal and Written Communication skills
• Should be comfortable working with Night shifts.
• Sound analytical skills
• Logical thinking

Interested candidates can mail your updated resume to [email protected]

Thanks & Regards,
Sopphiya Anbu HR
HR-Talent Acquisition
AGS Health.

Role: Customer Onboarding - Voice / Blended
Industry Type: Analytics / KPO / Research
Department: Customer Success, Service & Operations
Employment Type: Full Time, Permanent
Role Category: Voice / Blended

Education
UG: B.Com in Any Specialization, B.Arch in Any Specialization, B.A in Any Specialization, B.B.A/ B.M.S in Any Specialization, BCA in Any Specialization, B.Sc in Any Specialization

Key Skills
Communication Skills AR Calling Night Shift Revenue Cycle Management International Call Center freshers Healthcare Bpo US Healthcare Voice Process Outbound Process Medical Billing Voice Support US Process Fresher International Voice Process International BPO