KAP CALL CENTER

Telecalling Executive

KAP CALL CENTER
Bangalore
Not disclosed
0 - 2 Years
Posted:
30+ days ago
Full time
Applicants:
0
Job Description
Responsibilities:

-Agent calls the provided number and will reach out to the mentioned contact person.
-The agent shall follow the script and talk about the intent of the call and benefits of product/services.
-If the customer connects us to the concern person, the agent again explains the product/service to the concerned person.
-Once the customer expresses interest to Product/service, the Agent first tries to guide through the registration/sales process over the call. If the customer asks for an email, then an email is sent to the Email ID Confirmed by the customer. --The Agent will follow up with the customers to ensure that the registration/sign up/product purchase is completed.
-The Agent will maintain the list of responses and follow up dates in the provided template and share to the client time-to-time.
-For RnR customers (Ringing and not responding), a maximum attempt of 3 times shall be made

Qualifications and Skills:
-Proven experience in Telecalling or a related field.
-Excellent communication skills with a persuasive and engaging approach.
-Strong organizational skills to maintain accurate client records and databases.
-Ability to work in a target-driven environment.
-Proficient in using communication tools such as emails, WhatsApp, and other relevant platforms.

Benefits:
-Competitive salary and performance-based incentives.
-Opportunities for career growth and development.
-Incentives on qualified leads.
-Positive and collaborative work environment.

If you are enthusiastic, results-oriented, and possess the necessary skills, we invite you to join our dynamic team as a Telecalling Executive. Apply now and be a key player in our success story
Job Requirment
Role:
Telecalling Executive
Industry:
BPO / Call Centre
Department:
Telecom
Employment Type:
Full time
Education
Graduate
Skills
Communication Skills
Client interaction
customer support
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