Position: Call Centre Tele Sales Manager

Roles and Responsibilities: Operations & Sales Management

• Oversee and manage Tele-Sales operations to ensure seamless execution and achievement of targets.
• Set, track, and achieve sales and performance KPIs, ensuring SLA adherence.
• Drive sales strategies, monitor performance metrics, and take corrective actions to optimize outcomes.
• Lead daily operations, ensuring timely follow-ups on customer inquiries and escalations.
• Develop call scripts, sales pitches, and conversion funnels to drive bookings and inquiries across geographies.
• Track team KPIs including sales, conversion rate, test drives, call quality, lead response time, and customer satisfaction.
• Work closely with CRM systems to ensure accurate lead tracking and reporting. Share daily/weekly dashboards with leadership.
• Ensure all calls maintain a customer-first tone while driving urgency and value-based selling.

About company

Revolt started with a vision of making clean commuting accessible to the masses by using next-gen mobility solutions. We are currently in 25 cities all across India and are leading the charge with Indias first AI-enabled motorcycle, the RV400.