Hello Jobseekers

Greetings from ShiningStarsITPL!!

HIRING FOR THE TECHNICAL SUPPORT EXECUTIVE FOR THE ONE OF THE MULTINATIONAL BPO

Job Role - Technical Support Executive

Requirements -


Graduation mandatory (Technical background would be preferable)
Fresher & Experienced both can apply.
Should have knowledge of Technical Skills.
Excellent communication in ENGLISH is required.

Salary - UPTO 4LPA
Role & responsibilities

Dealing with customer issues and churning out an easy-to-follow solution
Managing payment and delivery of customer orders
Helping customers choose the right product for their requirements and budget
Handling customer concerns and complaints in a timely manner
Informing customers of upcoming promotions or deals
Establishing a positive rapport with all clients and customers in person or via phone
Forming reports based on customer satisfaction statistics and helping their team to develop new skill

Other Benefits -


Both side cab, 5 Days working and one time meal
Rotational shift & Rotational week offs.

If you meet the qualifications and are ready to take on this exciting opportunity, you can forward your resume to 9580746603/8299143149 or you can give us direct call too.

Regards

Pooja Mishra

9580746603

HR Executive

Shiningstars ITPL

Role: Customer Success - Other
Industry Type: BPO / Call Centre
Department: Customer Success, Service & Operations
Employment Type: Full Time, Permanent
Role Category: Customer Success
Education
UG: Any Graduate
Key Skills
BPO Customer Service Technical Support Customer CareTechnical Voice Process
International Call CenterInbound CallsTroubleshootingVoice SupportCommunication SkillsCustomer SupportHelpdeskBpo VoiceService DeskInternational Voice ProcessInternational BPO