Key Responsibilities:

• Support the Manager in daily operations, planning, and execution of department goals
• Lead teams or multiple team leads to ensure operational excellence
• Analyze performance data and develop strategies for improvement
• Participate in recruitment, onboarding, and employee development activities
• Handle escalations, resolve conflicts, and maintain a high level of customer satisfaction
• Prepare reports, dashboards, and presentations for upper management
• Assist in budget planning, resource allocation, and cost optimization
• Ensure compliance with organizational policies and legal/regulatory standards
• Drive process improvement and support change management initiatives

Required Skills & Qualifications:

• Bachelor’s degree in Business Administration, Management, or related field (MBA is a plus)
• 4–6 years of relevant experience, including leadership or management roles
• Strong people management, organizational, and communication skills
• Analytical mindset with a focus on data-driven decision-making
• Proficiency in reporting tools, ERP/CRM systems, or industry-specific software
• Ability to lead cross-functional teams and manage complex projects

Career Path:

Team Lead can progress into:

• Assistant Manager → Manager → Senior Manager

Assistant Manager can grow into:

• Manager → Department Head → Director / VP (depending on structure)

About the company

FNF India supports an entire gamut of title and mortgage functions. From the inception of the title order, to the policy, closing services, mortgage servicing, and plant posting, we support the title, escrow and mortgage industry. In addition, FNF India provides a full spectrum of IT solutions from application development, deployment and ongoing support.

FNF India’s workforce is 3,000+ strong and we continue to grow.

Today, FNF India is a leader in our industry and recognized as the top producer of title insurance, transaction services, application development and support services to both the real estate and mortgage industries.Each individual in our organization brings with them a diverse set of perspectives, work and life experiences, which is valued at FNF India. At FNF India, we believe that the power of diversity can only be unleashed and its benefits reaped when we recognize these differences and learn to respect and value each individual.