• Meet Allotted Team targets ( Leads, Applications & Visas)
• Contribute in developing a strong & efficient counselling team
• Resolve escalations and ensure a smooth student journey
• Conduct Training sessions & help build a world-class team of counsellors
• Maintain high Satisfaction Ratings
• Report & Data Management
• Implement Organisational Values, Goals & objectives within the team
• Collaborate with internal & external stakeholders to achieve set targets
• Pipeline forecast & Management
• Identify, analyse and rectify operational issues in coordination with immediate supervisors.

Role: Team Leader

Industry Type: Financial Services (Asset Management)

Department: Customer Success, Service & Operations

Employment Type: Full Time, Permanent

Role Category: Operations

Education

UG: Any Graduate

PG: Any Postgraduate

About the company

From Sundar Pichai to Indira Nooyi and Satya Nadella to Laxman Narasimhan, Indians today lead the world’s most influential companies. Increasingly, young Indians are going beyond geographical boundaries - to study at the best global schools and pursue global careers.Leap Finance supports future leaders from India in their quest for global impact. We create modern financial products and services that help Indian students pursue a global career. From choosing the right university and the best financing option to lining up job interviews and introductions, Leap Finance invests heavily in your success.