Roles and Responsibilities

Work with a US based client (law firm/medical practice/insurance)

• Communicate with US clients via e-mail, message and phone call
• Schedule appointments, Client intakes over the call
• Assist with preparation of documents
• Management of client files
• Work on client software for data management

Desired Candidate Profile

• Candidate should be Bilingual
• Should have certification in Spanish language
• Proficient in word/excel/Outlook emails
• Proficient in data entry and document management skills
• Fluent speaking, listening & Spanish understanding is MUST

Location: Mahape, Navi Mumbai

Shift Time: 9:00pm to 6:00am or 10:00pm to 7:00am IST or 7:00pm to 4:00am IST.

Perks and Benefits :

• Medical Health Insurance
• PF + Gratuity as per compliance

Role: Back Office - Other

Industry Type: Analytics / KPO / Research

Department: Customer Success, Service & Operations

Employment Type: Full Time, Permanent

Role Category: Back Office

Education

UG: Any Graduate

About company

Vitality an ISO 27001 and HIPAA certified company, employs over 250 professionals and stands out as a leading provider of business support solutions in the healthcare, legal and insurance domains in the US. Vitality specializes in Medical Billing, Accounts Receivable, Transcription, Medical Record Review, Paralegal and Teleradiology services.