- Proactive and motivated Support Executive to assist in the scale-up and operational management of our Global Captive Center (GCC) initiatives
- This role is critical in ensuring smooth execution, stakeholder coordination, and adherence to delivery processes as we expand our presence and capabilities in client-dedicated captive environments, The ideal candidate will have foundational experience in support or coordination roles within technology or shared services environments and demonstrate a strong ability to collaborate across teams
- He/she should have had experience of working at a client site as part of the GCC initiatives in helping scale up the presence, Responsibilities
- Operational Support: Assist in the day-to-day coordination and execution of GCC initiatives including team onboarding and project documentation, Stakeholder Coordination: Serve as a key liaison between internal delivery teams, and client counterparts to ensure timely flow of information and closure of dependencies & positions, Governance and Compliance: Support adherence to project governance frameworks, reporting cadence, and SLA/KPI tracking mechanisms, Reporting & Documentation: Maintain accurate logs, trackers, and documentation related to project progress, resourcing, and escalations.
Role: Operations Support - Other
Industry Type: IT Services & Consulting
Department: Customer Success, Service & Operations
Employment Type: Full Time, Permanent
Role Category: Operations Support
About company
DXC Technology (NYSE: DXC) helps global companies run their mission-critical systems and operations while modernizing IT, optimizing data architectures, and ensuring security and scalability across public, private and hybrid clouds. The worlds largest companies and public sector organizations trust DXC to deploy services to drive new levels of performance, competitiveness, and customer experience across their IT estates.