Job description
Startup Customer Onboarding Specialist

Bengaluru | Customer Success Team | Full-time


Are you ready to make your mark in the fast-paced world of startups? Join our dynamic team and be the catalyst for growth!


As a Startup Customer Onboarding Specialist, youll have the exclusive opportunity to work closely with founders and CXOs of fast-growing startups. Youll be their trusted advisor, guiding them through the onboarding process and helping them unlock the full potential of our cutting-edge marketing automation platform.


What youll do:

Champion the onboarding and success of our startup customers
Build strong relationships with founders and be a key player in their growth stories
Tailor the onboarding experience to match each startups unique needs and priorities
Recommend the right use-cases based on the startups growth stage and marketing goals
Collaborate with cross-functional teams to streamline processes and deliver exceptional results
Create engaging resources and documentation to empower founders during onboarding
Leverage your expertise to suggest and implement proven use-use casescases for startups.

What we look for:

2-4 years of experience in customer onboarding, preferably with startups and SaaS companies
A passion for working with early-stage startups and helping them grow
Strong communication and relationship-building skills
Ability to adapt quickly to the evolving needs of startups
Experience in setting up reporting and analytics for seamless onboarding tracking
Familiarity with omnichannel marketing and recommending relevant use-cases
A proactive and solution-oriented mindset.

Why join us?

At Netcore, we e not just another company - we e a family of innovators shaping the future of customer engagement. As a Startup Customer Onboarding Specialist, youll have the unique opportunity to work with some of the most innovative minds in the industry and be a part of a fluid work environment that encourages creativity and entrepreneurial thinking.

If you e excited about the prospect of working with growing startups, beincontributing tog a part of their success stories, and driving the adoption of our cutting-edge marketing automation platform, we want to hear from you!


Apply now and lets start a conversation about how you can contribute to our mission of revolutionizing customer engagement for startups.


https://linkedin.com/showcase/netcore-for-startups/posts/?feedView=all

Role: Customer Success Associate
Industry Type: Software Product
Department: Customer Success, Service & Operations
Employment Type: Full Time, Permanent
Role Category: Customer Success

Education
UG: Any Graduate
PG: MBA/PGDM in Any Specialization

Key Skills
Onboarding