We are looking for (General Insurance - GI) team member for a back-office operation. The team member we are seeking is a passionate contributor, who will strengthen the existing partnership with a Global Insurer. The role will operate within the service remit of all regions cutting through various life cycle of a commercial GI policy/International Business.

Responsibilities:

Process and review insurance applications and documents : Ensure all database is accurate and complete.

Maintain and update client records : Keep databases current with the latest information.

Coordinate with underwriting and claims departments : Facilitate timely processing of applications and claims.

Perform data entry tasks : Accurately input data into various systems.

Assist in audits and compliance checks : Ensure all operations adhere to regulatory standards.

Support report generation : Create analytics and reports for management review.

Customer Interaction: participates in customer engagement sessions

Requirements:

Qualifications:

Education : Bachelors degree

Experience : Previous experience in insurance operations or a similar role. Exposure to international programs will have an advantage .

Certification : CII/INS Certifications or equivalent PC insurance certifications preferred

Skills :

Strong attention to detail and organizational skills.

Excellent communication and interpersonal skills.

Proficiency in MS Office applications, particularly Excel.

Knowledge of insurance policies, regulations, and procedures.

Work under moderate supervision

Problem solving and eye for detail

Location: Bangalore and/or Pune, Operating out of Mphasis s offices in Mahadevapura and/or CC4 (Hybrid Model).

This role is crucial for ensuring the smooth operation of insurance processes and maintaining accurate records.

Role: Back Office Operations

Industry Type: IT Services & Consulting

Department: Customer Success, Service & Operations

Employment Type: Full Time, Permanent

Role Category: Back Office

Education

UG: Any Graduate

PG: Any Postgraduate

About Mphasis

Mphasis applies next-generation technology to help enterprises transform businesses globally. Customer centricity is foundational to Mphasis and is reflected in the Mphasis’ Front2Back™ Transformation approach. Front2Back™ uses the exponential power of cloud and cognitive to provide hyper-personalized (C=X2C2TM=1) digital experience to clients and their end customers. Mphasis’ Service Transformation approach helps ‘shrink the core’ through the application of digital technologies across legacy environments within an enterprise, enabling businesses to stay ahead in a changing world. Mphasis’ core reference architectures and tools, speed and innovation with domain expertise and specialization are key to building strong relationships with marquee clients.

Equal Opportunity Employer:

Mphasis is an equal opportunity/affirmative action employer. We provide equal employment opportunities to applicants and existing associates and evaluate qualified candidates without regard to race, gender, national origin, ancestry, age, color, religious creed, marital status, genetic information, sexual orientation, gender identity, gender expression, sex (including pregnancy, breast feeding and related medical conditions), mental or physical disability, medical conditions military and veteran status or any other status or condition protected by applicable federal, state, or local laws, governmental regulations and executive orders. View the EEO in the law poster here, view the EEO in the law supplement