Role: Delivery Consultant
Location: Chennai, Mumbai, Hyderabad, Bengaluru, Pune, Kolkata, Ahmedabad, Chandigarh, Delhi NCR & PAN India
About the Role
You will be responsible for solving all operational challenges arising during the car procurement process, and coordinating with multiple stakeholders to ensure process alignment. They are
critical in ensuring the completion of supply targets, allowing for a high-quality customer experience.
Ideal Candidate:
An ideal candidate would be a hardworking, and enterprising individual, with excellent analytical and communication skills. Interested candidates must have an ingenious, scientific approach to problems, backed by a strong outcome-oriented point of view.
Key Responsibilities Include:
Ensuring that procured cars match Spinnys required quality standards
Securing required documentation from the sellers, facilitating a smooth procurement process
Addressing customer queries and concerns
Procuring the cars from customers (from sellers to the store), and solving any operational challenges that may arise
Providing insight and feedback to the Spinny team to facilitate continuous improvement
Securely maintaining the procured car and its documents throughout the process and submit nearby Spinny Hub
Founded in 2015, Spinny is a used car retailing platform that aims to bring about transparency and convenience in the car buying and selling process in India. Spinny operates across the entire value chain of pre-owned cars, embedding superior technology and processes to deliver a premium experience to customers. As a testimony of Spinnys commitment to transparency and quality, every car on the Spinny platform comes with a 200-point inspection checklist, 5-day no questions asked money-back guarantee, and 1-year after-sales warranty. Spinny is backed by leading global venture firms - Tiger Global, ADQ, Avenir Growth, Accel Partners, and Elevation Capital, and is currently valued at ~ USD 1.8 Bn. Currently, Spinny has 35 car hubs that operate across 15 cities - Delhi, Gurugram, Noida, Bangalore, Mumbai, Pune, Hyderabad, Chennai, Kolkata, Ahmedabad, Lucknow, Jaipur, Chandigarh, Indore and Coimbatore.