We are seeking two experienced Full Stack Support Engineers to join our Agile development team supporting a mission-critical application built on the .NET, React, and SQL Server stack. These roles are crucial to the smooth functioning and evolution of the platform, handling Tier 2 and Tier 3 support requests that go beyond routine fixes and include advanced debugging, performance tuning, feature enhancement, and architectural refactoring.

Key Responsibilities:

Handle Tier 2 and Tier 3 support tickets involving:

oBug diagnosis and resolution

oRefactoring existing features

oPerformance optimization (backend, database, or frontend)

oIntegrations with external systems or APIs

Collaborate with Product Owners, QA, and DevOps to triage and resolve support issues

Implement enhancements and small-to-medium new functionalities as part of the product backlog

Write clean, maintainable, and testable code across the full stack (.NET backend, React frontend, SQL DB)

Ensure code is well-covered by unit and integration tests

Participate in daily stand-ups, sprint planning, and retrospectives in an Agile/Scrum environment

Document technical solutions and hand off resolved tickets with sufficient clarity

Required Skills and Experience:

4+ years of experience in full stack development and application support

Strong expertise in:

o.NET Core / .NET Framework (C#)

oReact.js or similar frontend frameworks

oSQL Server and performance-tuning of complex queries

Solid understanding of RESTful APIs and asynchronous programming

Proven experience writing unit tests and integration tests

Experience working in Agile teams, using tools like Jira, Azure DevOps, or similar

Strong debugging skills and ability to trace issues end-to-end across the stack

Excellent problem-solving and communication skills

Role: Software Development - Other

Industry Type: IT Services & Consulting

Department: Engineering - Software & QA

Employment Type: Full Time, Permanent

Role Category: Software Development