• Advise customers on different opportunities to optimize its install base and create lead generation business opportunities.
• Leads or contributes to Services small projects coordination and execution on customer site (end of life, modernization, upgrade, ).
• Perform basic audits of customer s electrical systems and equipment.
• Understand Eco-struxure offer and provide technical explanation to Customers.
• Document all required information for each site (technical report).
• Properly document, label, and return all defective parts utilized in the repair of equipment to the designated disposal/repair location.
• Develop innovative solutions to more complex technical problems that arise during start-up.
• Research, evaluate, and recommend new products or equipment upgrades that will meet customer needs.
• Assist Schneider Electric Service Partners in site visits, evaluating technical and professional performance.
• When at customer site, looks for other business opportunities outside current scope of work and lead them to the sales team.
• Is in permanent coordination with his/her planner/coordinator for smooth execution of on-site activities.
• Will escalate to Services technical expert in the countries as needed when unable to solve a technical issue.
• Perform Services Operations by providing best in class customer experience and promote Schneider signature.
• Must comply with all safety policies, practices, and procedures.

Skills required

• Must have knowledge of electrical protection system.
• Knowledge of SCADA communication will be an added advantage.
• Must have knowledge of Electrical equipment safety parameters it s operation philosophy.
• Must have knowledge of relay, it s setting etc.
• Must have knowledge of switchgear, transformer Motor operation industry application.
• Must have knowledge of Modbus/Profibus communication IEC 61850 protocol.
• Must have knowledge of Ethernet switch, Gateway, Router it s application in digital network.
• Must have knowledge of system architecture in-terms of digital network.
• Must have knowhow of cybersecurity clear understanding on data flow through cloud.
• Basis communication skill able to manage customer independently.
• Lot of travelling involved being an IOT engineer
• Participate in proactive team efforts to achieve departmental and company goals.
• Ability to read, analyze, and interpret general business procedures, professional documents, technical procedures, and governmental regulations.
• Ability to write reports and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, and customers.
• Handle multiple tasks simultaneously.
• Team player
• Comfortable working under pressure.
• Analytical and troubleshooting skills are a must.
• Strong business acumen, with great organizational, communication and presentation skills.
• Superior customer relations and interaction skills.
• Willingness to grow as an individual and part of a team in an exciting, challenging, and fast-paced environment

Diploma (Electrical / Electronics Engineering) with 3-4 years of work experience

Role: Data Science & Machine Learning - Other

Industry Type: Industrial Equipment / Machinery

Department: Data Science & Analytics

Employment Type: Full Time, Permanent

Role Category: Data Science & Machine Learning

Education

UG: Any Graduate

PG: Any Postgraduate