PVR INOX Limited

Service Associate

PVR INOX Limited
Kolkata
Not disclosed
0 - 1 Years
Posted:
30+ days ago
Full time
Applicants:
1
Job Description

Service Associate

1.    Box office operations – dispensing ticket to our patrons based on shows, ensuring proper payments by cash/digital mode are accounted for

2.    Concession operations – dispensing popcorns, cola or any food which patrons want to have and punching the bill in the system and ensuring proper collection of amount in cash/credit/UPI payment

3.    Ushering – ensuring guests are properly greeted and given service so that the patrons are delighted

4.    SOS service – Service on seat ie the candidate must be willing to deliver ordered foods in the system as requested by patrons or during intervals taking order from the guests who are seated.

5.    Cash Handling – ensuring all payments are properly accounted for and all SOP related to cash/monetary transactions are properly reconciled

6.    Adherence to SOP – completing all training modules, following the grooming and movie operations SOP are followed. The candidate must have the ability to work within norms


Soft skills required: 1. Presentable, 2. Ability to handle guests/patrons with a smile. 3. Ability to handle guest complain, 4. Ability to stretch or work in shifts. 5 Communication skills 


Job specification: 1. Minm class 12 pass, 2. Ability to converse in local language/hindi/English, 3. Age within 30 years


Work Shift- Morning, Day and Evening Shift


11k inhand (exclude ESIC and PF) 

 and we have also provide self mediclaim of rs. 1.5lac for the employee only


About Company

PVR INOX Limited is an Indian multiplex chain. It was formed in 2023 as a result of the merger between PVR Cinemas and INOX Leisure Limited. PVR pioneered the multiplex revolution in India by establishing the first multiplex cinema in 1997 at Vasant Vihar, New Delhi. In 2022, PVR Cinemas achieved the milestone of completing 25 years in the business.

Job Requirment
Role:
Service Associate
Industry:
Film / Music / Entertainment
Department:
Customer Success, Service & Operations
Employment Type:
Full time
Education
10th
Skills
Presentable
Compliance Management
Communication Skills
Psos
Cash Handling
SOP development
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