Job description
Responsibilities:
• Customer Interaction & Relationship Management:
o Serve as the primary point of contact for customers.
o Build and maintain strong, long-lasting customer relationships.
o Understand customer needs and requirements through regular interactions.
• Sales Management:
o Identify and pursue new sales opportunities.
o Develop and execute effective sales strategies.
o Meet and exceed sales targets and objectives.
o Prepare and deliver sales presentations to potential clients.
• Project Management:
o Oversee and manage interior design projects from inception to completion.
o Coordinate with designers, contractors, and suppliers to ensure project timelines and budgets are met.
o Address and resolve any issues or challenges that arise during the project lifecycle.
• Customer Requirements Handling:
o Gather and analyze customer requirements to ensure satisfaction.
o Provide tailored solutions and recommendations based on customer preferences and needs.
o Ensure timely and accurate communication with customers regarding project updates and progress.
• Documentation & Reporting:
o Maintain detailed records of customer interactions, sales activities, and project milestones.
o Prepare regular reports on sales performance and project status.
o Utilize CRM software to manage and track customer information and interactions.
Qualifications:
• Proven experience in sales and customer relationship management.
• Strong project management skills, with the ability to manage multiple projects simultaneously.
• Excellent communication and interpersonal skills.
• Ability to understand and interpret customer requirements effectively.
• Proficiency in using CRM software and other relevant tools.
• Strong organizational skills and attention to detail.
• Ability to work independently and as part of a team.
Benefits:
• Competitive salary and performance-based incentives.
• Opportunities for professional growth and development.
• A dynamic and creative work environment.

Role: Sales Support & Operations - Other
Industry Type: Architecture / Interior Design
Department: Sales & Business Development
Employment Type: Full Time, Permanent
Role Category: Sales Support & Operations

Education
UG: Any Graduate

Key Skills
Customer Relationship CRM Sales Sales Coordination Project Coordination Customer Handling
Sales Operations CRM