• Develop and maintain dashboards, reports, and presentations to communicate performance trends, forecasts, and KPIs.
• Deliver insights and strategic recommendations to influence leadership decisions.
• Analyze metrics such as renewal rates, churn, expansion, and product adoption.
• Support the Renewals team with deal-level analysis, exception handling, and quote-to-cash inquiries.
• Identify and drive improvements in Renewals workflows, tools, and business processes.
• Contribute to strategic planning by delivering key analysis to inform goals and go-to-market decisions.
• Design and manage territory assignments in partnership with Sales Operations and Planning.
• Support quota setting, coverage modeling, and mid-year adjustments.
• Administer quota assignments in alignment with compensation plans and system tools (e.g., Salesforce, Xactly).
• Collaborate with Sales Compensation to ensure fair, goal-aligned performance metrics.

Role: Sales Operations / Enablement

Industry Type: IT Services & Consulting

Department: Sales & Business Development

Employment Type: Full Time, Permanent

Role Category: Sales Support & Operations

Education

UG: Any Graduate

PG: Any Postgraduate

About company

Sprinklr is the leading enterprise company for all customer-facing functions. With advanced AI, Sprinklrs unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Sprinklr stands out as a pioneer in Unified-CXM, leveraging robust AI tools across a single enterprise-grade platform to serve top-tier global brands. As a public company, its navigating market expectations while investing heavily in innovation, including generative AI and employee-centric global expansion. Champions “The Sprinklr Way”, a values-driven philosophy emphasizing customer obsession, empathy, accountability, fearlessness, and continuous learning.