Job description
As a Sales Operations Associate, you will support the sales team by managing sales data, generating reports, and optimizing sales processes. You will also handle post-sales activities to ensure customer satisfaction and retention.
Key Responsibilities:
Support sales team with administrative tasks and streamline processes.
Manage and maintain accurate sales data.
Generate regular sales performance reports.
Assist in developing and implementing sales strategies.
Coordinate with other departments for seamless operations.
Provide training and support to new sales team members.
Handle post-sales customer follow-up and issue resolution.
Contribute ideas to enhance sales and operations functions.
Requirements:
Bachelor s degree in Business, Marketing, or related field.
Strong organizational and attention to detail skills.
Proficiency in using CRM systems and sales tools.
Excellent analytical and problem-solving skills.
Good communication and interpersonal skills.
Ability to work well in a team environment.
Role: Sales Support & Operations - Other
Industry Type: Internet
Department: Sales & Business Development
Employment Type: Full Time, Permanent
Role Category: Sales Support & Operations
Education
UG: Any Graduate, B.B.A/ B.M.S in Management
PG: Any Postgraduate
Key Skills
AdministrationAssociate OperationsInterpersonal skillsSales strategySalesSales operationsCustomer satisfactionAnalyticalIssue resolutionCRM