Job description
Prepare indents for F&B section as per the consumption pattern, and keep proper track of breakages, and maintain consumption reports and costs of department.

Ensure implementation of company discipline at site.

Adhere to proper food hygiene and storage practices.

Ensure complete care and handling in relation to catering service and buffet equipment.

Observe and enforce safe working practices with all subordinate staff.

Follow all safety rules and procedures as per the site requirements.

Ensure that equipment’s and materials are not left unattended.

Key Responsibilities

Food Operations

Ensure that all the service deliveries are carried out as per the terms and conditions agreed upon with the client

Initiate development of new menus, upgrade old menus and special event menus
Develop new ideas for promotions, festivals and other special events

Ensure that safety and hygiene policy is strictly followed at site

Carry out operational audits to check for confirmation to laid down processes and policies

Communication and Client Retention

Stay in close communication with the client for all issues regarding services, additional business, new initiatives and hygiene and prepare documents of the same

Ensure that the branding policy is rolled out and followed as per the specifications
Ensure 100% client retention
Timely addresses of all issues with pertaining to the client and the operations

Cost Management

Coordinate with the Purchase department to understand and forecast the cost trends and revisions

Develop suitable operational strategies to address increase in costs

Analyze the operational cost Centre’s and provide solutions to increase the efficiencies in site

Qualifications:

Experience in a high pressure catering environment, preferably in a commercial or industrial environment.
Understanding of electronic cash register systems and basic bookkeeping.
Computer literacy
Sound communication skills.
Work scheduling and planning skills.
Leadership skills.
Well-groomed and able to represent Sodexo in a professional manner.
Customer focused.
Organized and self-motivated.
Creativity and an eye for detail.
Team Working & Collaboration.

Role: Guest Service Associate
Industry Type: Facility Management Services
Department: Food, Beverage & Hospitality
Employment Type: Full Time, Permanent
Role Category: Front Office & Guest Services

Education
UG: Any Graduate
PG: Any Postgraduate

Key Skills
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