Revenue Operations Lead

Revenue Operations (RevOps) Lead plays a crucial role in optimizing and streamlining a companys revenue-generating processes. Responsibilities span across various areas, focusing on aligning sales, marketing, and customer success teams to drive efficient and predictable revenue growth.

Key Responsibilities:

• Strategic Alignment:
• Ensuring that the RevOps strategy is aligned with the overall business objectives.
• Working closely with sales leadership to align revenue goals with organizational priorities.
• Process Optimization:
• Analyzing and refining sales, marketing, and customer success processes.
• Identifying and eliminating bottlenecks to improve efficiency.
• Implementing process improvements to reduce manual tasks and increase productivity.
• Data Management and Analysis:
• Collecting, analyzing, and interpreting revenue data to identify trends and insights.
• Creating and maintaining revenue-related dashboards and reports.
• Using data to drive informed decision-making.
• Performing data quality assurance.
• Technology and Systems Management:
• Overseeing the implementation and management of CRM systems, marketing automation tools, and other RevOps technologies.
• Ensuring systems are properly integrated and data flows accurately.
• Managing and optimizing the go-to-market tech stack.
• Cross-Functional Collaboration:
• Partnering with sales, marketing, and customer success teams to align revenue-related processes.
• Facilitating communication and collaboration across departments.
• Acting as a subject matter expert on CRM functionality.
• Performance Monitoring and Reporting:
• Defining and tracking key performance indicators (KPIs).
• Providing regular reports on performance metrics to stakeholders.
• Forecasting revenue and assisting in strategic planning.
• Sales Enablement:
• Sales enablement and training on CRM and other systems.
• Go-to-Market Processes:
• Building and enhancing core go-to-market processes.
• Optimizing the sales funnel and reducing the sales cycle.

Requirements:

• Bachelor s/ Masters degree in Business Administration, or a related field (or equivalent experience).
• Proven experience in a Sales Strategy role.
• Strong understanding of GTM practices and cycle.
• Proficiency in configuring and customizing the CRM tools.
• Excellent problem-solving and analytical skills.
• Strong communication and interpersonal skills.

Role: Operations Support - Other

Industry Type: Software Product

Department: Customer Success, Service & Operations

Employment Type: Full Time, Permanent

Role Category: Operations Support

Education

UG: Any Graduate

PG: Any Postgraduate