Key Responsibilities

Data Analysis:

>Analyze sales, operational, and financial data across multiple locations to identify trends, opportunities, and areas of concern.

>Monitor KPIs such as sales performance, labor costs, inventory levels, customer satisfaction, and operational efficiency.

>Monitoring caf monthly P&L reports.

Reporting & Insights:

>Create and maintain daily, weekly, and monthly performance reports to track operational and financial metrics.

>Present findings and insights to management to inform strategy and operational decisions.

Performance Evaluation:

>Evaluate individual store performance and identify opportunities for performance improvement. >Assess labor and operational practices to optimize efficiency while maintaining service quality.

Forecasting & Budgeting:

>Assist with forecasting sales trends and preparing budgets for multiple store locations. >Model different financial scenarios and operational strategies to support long-term planning.

Operational Analysis:

>Analyze operational workflows, including staffing, inventory, supply chain, and customer service patterns, to identify opportunities for cost reduction and increased efficiency.

Cross-Functional Collaboration:

>Partner with operations, supply chain, HR, and IT teams to integrate data findings into actionable business plans.

>Provide data-driven recommendations to support strategic goals and operational changes.

Market & Competitive Analysis:

>Monitor competitive trends and market conditions that impact performance across locations. >Evaluate competitive strategies and customer behavior to inform strategic decisions.

Tools & System Management:

>Utilize data visualization and analytics tools (e.g., SQL, Tableau, Power BI) to synthesize information for strategic insights.

>Manage data integrity by ensuring data sources are accurate, clean, and up to date.

Required Qualifications:

>Education: Bachelors degree in Business, Finance, Economics, Statistics, or a related field. >Experience: 3+ years of experience in data analysis, financial analysis, or operational analysis, preferably in the retail, restaurant, or QSR industry.

Skills:

> Strong knowledge on advance excel and Power BI.

>Proficiency in data analysis and visualization tools (e.g., Excel, SQL, Tableau).

>Strong analytical and problem-solving abilities, with a focus on trends, forecasting, and performance metrics.

>Experience with labor and inventory cost analysis, operational benchmarking, and reporting. >Strong communication and presentation skills to share insights effectively with diverse stakeholders.

Preferred:

>Experience working with large, multi-unit operations or QSR chains.

>Familiarity with point-of-sale (POS) systems, supply chain management systems, and other operational tools.

About the company

The world’s largest Chai-led beverage platform, Chai Point, is an omni channel brand that started in 2010. The Company reaches millions of customers every day through multiple touch points including retail stores, cloud kitchens, corporate offices and institutions, consumer packaged goods, and HORECA (hotels, restaurants, and cafes).

myChai™ brewing system is a proprietary Cloud-connected Chai and coffee brewing technology platform that gives Chai Point the capability to brew fresh chai and coffee with consistent quality on a global scale. Chai Point is present in India through its retail network of over 120 stores across 9 major cities and in over 4900+ workplace community hubs across 21 cities through its specialized brewing systems.

With single origin tea from Assam’s finest estates and 100% single origin Arabica coffee beans from Rainforest Alliance certified estates of Chikmagalur, Karnataka, Chai Point is already serving over 700,000 cups every day. Chai Point is the first company in India to launch environment-friendly heat retaining Chai flasks in 2016 that can keep the chai, coffee hot for up to 2 hours.

As the brand continues to expand across formats with myChai™, the Company is aiming to tap into one million small and mid-size bakeries and cafes by bringing them onto a single platform. The Company plans to install 30,000 myChai™ brewing systems across India in the next 3 – 5 years giving it the largest footprint in the retail channel in India.

Chai Point is backed by marquee investors like Eight Roads Ventures (part of Fidelity Investments Inc.), Saama Capital, DSG and Paragon Partners. The Company has raised over $50 million in funds till date.