Relationship Manager (2 Positions)

Location: Vadodara

Institution: Mount Litera Zee School

Experience: 1–3 years (freshers with strong communication skills may also apply)

Reporting to: Principal / Admissions Head

Role Overview

The Relationship Manager will act as the key liaison between parents, prospective clients, and the school management team. The role focuses on building long-term relationships, ensuring high parent satisfaction, and supporting admissions and retention.

Key Responsibilities:

• Serve as the primary contact for parent queries and concerns.

• Conduct school tours and presentations for prospective parents.

• Coordinate and follow up on admissions inquiries, leads, and feedback.

• Maintain CRM data and generate weekly reports on admissions pipeline.

• Organize open houses, parent engagement events, and community outreach.

• Collaborate with marketing and academic teams to ensure smooth communication.

Qualifications & Skills:

• Graduate (any discipline); MBA in Marketing or HR preferred.

• Excellent verbal and written communication in English & Hindi.

• Strong interpersonal, persuasion, and negotiation skills.

• Confident personality with a customer-service approach.

• Basic knowledge of MS Office / CRM tools.

Growth Path:

→ Senior Relationship Manager → Admissions Head / Marketing Lead