Personally contribute to the youth program s team goal of providing fun, educational and caring services to the children of members and guests, in a warm and welcoming environment

Build rapport with and take a genuine interest in all children and parents utilizing the club s child activity services

Participate in everyday activities such as organizing arts and crafts time, leading games, reading stories and singing songs

Promote the club s youth programs and activities and assist parents in program registration

Help keep facilities and equipment clean, neat and well maintained

Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications

Follow company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets

Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation

Speak with others using clear and professional language; answer telephones using appropriate etiquette

Develop and maintain positive working relationships with others

Comply with quality assurance expectations and standards

Visually inspect tools, equipment, or machines; reach, bend, twist, pull, and stoop; move, lift, or carry objects weighing less than or equal to 25 pounds; stand, sit, or walk for an extended period of time

In addition some states may have additional licensing/registration requirements to be considered for this position

Perform other reasonable job duties as requested

PREFERRED QUALIFICATIONS

Education: High school diploma or G

E

D

equivalent

Related Work Experience: No related work experience

Supervisory Experience: No supervisory experience

REQUIRED QUALIFICATIONS

License or Certification: CPR Certification

First Aid Certification

Recreation Equipment

Any certification or training required by local and state agencies

Marriott International is an equal opportunity employer

We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture

We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law

Role: Customer Success Associate

Industry Type: Hotels & Restaurants

Department: Customer Success, Service & Operations

Employment Type: Full Time, Permanent

Role Category: Customer Success

Education

UG: Any Graduate

PG: Any Postgraduate