Job description
R1 RCM India is proud to be a Great Place To Work Certified organization which clearly states the culture and employee centric approach. Great Place To Work (GPTW) partners with more than 11,000 organizations annually across over 22 industries and assesses organizations through an employee survey on key parameters such as trust, pride, camaraderie, and fairness; and this certification puts us in the league of leading organizations for great workplace culture.
R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industries most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration. We are committed to transform the healthcare industry with our innovative revenue cycle management services. Our goal is to make healthcare simpler and enable efficiency for healthcare systems, hospitals, and physician practices. With over 30,000 employees globally, we are about 14,000 strong in India with offices in Delhi NCR, Hyderabad, Bangalore, and Chennai. Our inclusive culture ensures that every employee feels valued, respected, and appreciated with a robust set of employee benefits and engagement activities.


Responsibilities:


• Accurately review and enter all essential patient demographic, payments review/posting and insurance information into the system.
• Work the inventory assigned by supervisor/individual profile, occasionally would need to work on special projects assigned by client.
• Coordinate with various departments/sites or teams to gather required data and complete the process.
• Effectively handling large amounts of patient data, ensuring organized records and efficient task prioritization.
• Need to ensure compliance with company policies, including patient confidentiality and data protection.
• Ensure adherence to quality standards and revert/correct all errors timely, if any.


Desired Candidate Profile:


• Candidate must possess good communication skills.
• Immediate Joiners are preferred.
• Must be comfortable working in 24/7 work environment and working from Office.
• Freshers (Any Graduate can apply Except Btech/B.E/BA-LLB/B.Sc Biotech)
• Basic Computer skills, knowledge of MS Excel, office.
• Flexible to work in 24x7 environment/any locations/working on Indian & US holidays.
• Candidate must be comfortable working from office for Gurgaon/Tikri Location.


Interview Details: -


• Interview Mode: Face-to-Face Interview
• Walk-in Days: Monday to Friday
• Walk in Timings: 01:00 PM to 4:00 PM
• Walk in Address: Candor Tech Space Tower No. 3, 6th Floor, Plot 20 & 21, Sector 135, Noida, Uttar Pradesh 201304
• Contact Person- TA Team : 8595376204
• Please carry a copy of Updated Resume along with Aadhaar Card and PAN Card.


Benefits and Amenities:


• 5 days working.
• Both Side Transport Facility and Meal.
• Apart from development, and engagement programs, R1 offers transportation facility to all its employees.
• There is specific focus on female security who work round-the-clock, be it in office premises or transport/ cab services.
• There is 24x7 medical support available at all office locations and R1 provides Mediclaim insurance for you and your dependents. All R1 employees are covered under term-life insurance and personal accidental insurance.


R1 is a great workplace for women, and we strongly believe in being an equal opportunity organization. We provide maternity and paternity leaves as per the law and provide day-care facility for female employees.

Role: Voice / Blended - Other
Industry Type: BPO / Call Centre
Department: Customer Success, Service & Operations
Employment Type: Full Time, Permanent
Role Category: Voice / Blended

Education
UG: BCA in Any Specialization, B.Sc in Any Specialization, Any Graduate, B.Pharma in Any Specialization, B.Com in Any Specialization, B.B.A/ B.M.S in Management, B.A in Political Science, Psychology, Sociology, Statistics, Vocational Course, Arts&Humanities, Communication, Economics, English, Film, Fine Arts, History, Journalism, Hotel Management, Maths
PG: M.A in Any Specialization, MBA/PGDM in Any Specialization, MCA in Any Specialization, MS/M.Sc(Science) in Any Specialization, M.Com in Any Specialization, M.Pharma in Any Specialization

Key Skills
Fresher BPO Good English Communication Customer Support Customer Service KPO Call Center Voice Support International Voice Process