Job description




JOB DESCRIPTION


Location: Bangalore


Title: - QUOTE REPRESENTATIVE I


This role would be supporting TTI(Mousers Parent Company).The Quote Representative will develop, maintain and execute cross functional duties to support the timely completion of quotes. Additionally, the Quote Representative is expected to become a subject matter expert on the various types of quotes.
ACCOUNTABILITIES & ESSENTIAL FUNCTIONS
? Demonstrates the highest quality of customer service and effectively interacts with all internal and external business contacts.
? Evaluates and works quotes by email, system, and other formats as requested. Fills out and maintains specialized reporting tools.
? Formats and completes Matrix Quotes using advanced Excel features and TTI?s proprietary IQ tool. Learns and understands Matrix Markup Files and applies individual strategies to matrix quotes.
? Communicates requirements to internal and external business contacts.
? Possess strong analytical skills in order to analyze the impact of decisions before execution; must be detailed oriented and thorough in work habits with an ability to multi-task.
? Possess strong understanding of profit margins, markups and competitive pricing.
? Attends and contributes to company meetings.
? Supports and participates in the company?s total quality process.
? Self-motivated and results oriented.
? Trustworthy and maintain confidentiality.
? Regular attendance at work is an essential part of the job.
? Provides the highest quality of customer service, and effectively interacts with all internal and external business contacts. Evaluates and works quotes by email, system, and other formats as requested. Fills out and maintains specialized reporting tools.
? Effectively formats and completes Matrix Quotes using advanced Excel features and . Learns and understands Matrix Markup Files and applies individual strategies to matrix quotes. Scrubs BOMs to capture more line items and conducts BOM audits to ensure accuracy of results. Strong analytical and part number identification skills. Proficient use of computers, networks, software programs, and other resources. Learns and determines effective tips, tools shortcuts, etc.,
? Effectively communicates requirements to internal and external business contacts. Understands profit margins, mark-ups and competitive pricing. Provides necessary information to Product Managers to secure the best possible profit margins.
? Effective quoting skills with minimal errors. Highly efficient time management and organizational skills; ensures prompt quote processing. Return and follow up with quotes, suppliers and customer service .
? Attends and contributes to company meetings. Supports and participates in the company?s total quality process. Represents the company in a professional manner. Trustworthy and maintains confidentiality. Regular attendance at work is an essential function of the job.
? Self-motivated and results oriented. Works effectively with other members of the team. Maintains a high level of commitment to achieve goals. Takes initiative to expand knowledge for position utilizing all available sources.
SKILLS & CERTIFICATIONS
? Demonstrates the ability and desire to provide excellent customer service
? Demonstrates the ability to understand profit margins, mark-ups, and competitive pricing strategies.
? PC experience in a Microsoft Windows environment, proficient with internet, Microsoft Word, Excel, Outlook and other software.
? Professional verbal and written communication skills in English and local language (minimum). Additional languages may be required.
? Proficient typing, math and writing skills.
? Ability and desire to use computers, type, read, review and analyze data for long periods of time.
? Ability to use, read, and interpret electronic and printed reports in spreadsheet or other formats, and to use a dual terminal screen.
? Demonstrating knowledge of electronic component terminology will be an added advantage.
? Be an extremely inquisitive and a quick learner.
? Skills evaluation: Math 90%, Spelling 80%, Advanced Excel 80%.
REQUIREMENTS
? Requires any Bachelor?s degree.
? Fresher or a min of 1 year experience with Quote skills.
? Completed professional training in a relevant business field, or equivalent combination of education and experience.


Role: Non Tech Support - Non Voice
Industry Type: Electronic Components / Semiconductors
Department: Customer Success, Service & Operations
Employment Type: Full Time, Permanent
Role Category: Non Voice

Education
UG: Any Graduate, BCA in Any Specialization, B.Sc in Any Specialization, B.A in Any Specialization, B.B.A/ B.M.S in Any Specialization, B.Com in Any Specialization
PG: Any Postgraduate
Doctorate: Any Doctorate

Key Skills
Willingness to learn and AdaptExcellent communication and sound experience on EXCEL preferred
Excel skillset preferred