Teleperformance

Quality Analyst

Teleperformance
Bangalore
Not disclosed
2 - 7 Years
Posted:
30+ days ago
Full time
Applicants:
0
Job Description

This position focuses on ensuring the quality and reliability of AI supercomputer hardware systems throughout their lifecycle—from concept to mass production.

Key Responsibilities:

  • Develop and implement product quality strategies for next-generation AI hardware.
  • Establish New Product Introduction (NPI) quality control processes, defining clear milestones and deliverables.
  • Drive internal process improvements across multiple teams and functions.
  • Design and execute comprehensive quality assurance plans, testing protocols, and validation processes.
  • Utilize advanced data analytics and statistical methods for key quality metrics.
  • Lead failure analysis, root cause identification, and corrective actions for system failures.
  • Collaborate with suppliers to ensure sub-components meet quality standards and performance specifications.
  • Own overall product quality process development of hardware products, including PCBs, PCBA, cabling, connectors, racks, power, and cooling components.
  • Develop and manage overall product quality requirements, scope, schedules, and deliverables.
  • Communicate effectively with cross-functional teams to ensure successful execution of programs.
  • Utilize problem-solving skills to resolve issues and perform risk assessment and change management.
  • Manage multiple projects simultaneously and monitor project progress.

Ideal Candidate Profile:

  • Proven track record of leading complex projects from concept to production launch.
  • Ability to work with cross-functional teams to ensure successful execution of programs.
  • Experience in product quality engineering of high-performance computing systems.
  • Familiarity with mechanical and electrical Design For Quality (DFQ), Excellence (DFX), Manufacturability (DFM), Test (DFT), and Design for Reliability (DFR).
  • Experience driving development timelines for new platform introduction and managing internal review processes.
  • Significant experience with multinational JDM/CM vendors.

Compensation:

  • Annual Salary Range: $121,000—$181,000 USD


🧪 Research Software Engineer, Data Quality (Post-training)

Location: San Francisco, CA

Role Overview:

This role involves building data pipelines and conducting research explorations related to data quality, focusing on improving the datasets used to train ChatGPT models.

Key Responsibilities:

  • Build systems and pipelines for continually processing and filtering large amounts of data.
  • Train and run Machine Learning classifiers and embeddings on large amounts of data to sort and categorize by data quality and other attributes.
  • Work with researchers on dataset creation and dataset preparation to kick off experiments.
  • Lead other research initiatives involving data and data quality.

Ideal Candidate Profile:

  • 3+ years of experience working with data-intensive applications or distributed systems.
  • 6+ years of any software engineering experience (including data engineering).
  • Highly skilled with Python.
  • Ability to write, debug, and optimize Spark code.
  • Understanding of data orchestration and automation tools (e.g., Airflow).
  • Familiarity with Machine Learning, Deep Learning, and Large Language Models and related infrastructure (e.g., PyTorch).
  • Bonus: Experience working with embeddings and vector libraries.

Compensation:

  • Annual Salary Range: $295,000—$440,000 USD


🧪 QA Automation Engineer

Location: Dallas, TX

Role Overview:

This position involves automating software testing processes to ensure the quality and functionality of applications.

Key Responsibilities:

  • Develop and maintain automated test scripts using Java and open-source technologies.
  • Perform API testing (SOAP and Microservices).
  • Utilize test frameworks like Junit and TestNG.
  • Implement Behavior-Driven Development (BDD) practices using tools like Cucumber.
  • Integrate testing processes into Continuous Integration and Continuous Deployment pipelines.
  • Use version control tools like Git or SVN.
  • Write complex SQL queries to validate data.
  • Follow Scrum/Agile development methodologies.
  • Utilize defect management and test management tools.

Ideal Candidate Profile:

  • Bachelors or Masters in Computer Science or related fields.
  • 1–3 years of experience in test automation.
  • Strong programming skills in Java.
  • Experience with test automation frameworks and tools.
  • Familiarity with Agile methodologies.

Compensation:

  • Position is part of a long-term project.


About company

Teleperformance is a global digital business services company. Our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment. We deliver the most advanced, digitally-powered business services to help the worlds best brands streamline their business in meaningful and sustainable ways.


Job Requirment
Role:
Quality Analyst
Industry:
BPO / Call Centre
Department:
Quality Assurance
Employment Type:
Full time
Education
Graduate
Skills
Quality Assurance/QA
quality standards
Monitoring
Calibration
Qc
Quality Center (QC)
TAT Management
7 QC
Quality Improvement
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