Job Title: Product Exchange Executive Manager
Location: Kanpur, Faizabad, Varanasi
Job Type: 3 Months Contractual Off-roll Job
Key Responsibilities:
1. Ensure Productivity: Oversee the productivity of Product Exchange Executives.
2. High-Value Pendency Clearance: Manage high-value pendency clearance for mobile phones.
3. Accuracy Check: Verify the accuracy of mobile pickups from customers doorsteps versus mobile check passes in the system by delivery boys.
4. Customer Feedback: Keep track of customer feedback.
5. Prexo Exchange Executives Management: Manage Prexo Exchange executives across multiple hubs.
6. Track Breach: Monitor breach (complaint register vs. complaint addressed).
7. Delivery Boy Availability: Ensure the availability of delivery boys at customers doorsteps.
8. CNR and RFR Verification: Check the genuineness of CNR (Customer No Response) and RFR (Request For Reschedule).
Required Skills:
1. Education: Any Graduate/Postgraduate may apply.
2. Communication Skills: Strong communication and coordination skills.
3. Technical Skills: Proficiency in Excel and data entry knowledge.
4. Mobile Phone Knowledge: Knowledge of mobile phones and ability to operate them.
Walk-in Interview Details:
- Date: 13th-14th August
- Time: 11 am to 4 pm
- Venue: 11th Floor, Summit Building, Vibhuti Khand, Gomti Nagar, Lucknow, 226010
- Contact Number: +91-7991831208