Flipkart

Product Exchange Executive Manager

Flipkart
Varanasi,Kanpur,Faizabad
Not disclosed
1 - 3 Years
Posted:
30+ days ago
Full Time, Contractual
Applicants:
0
Job Description

Job Title: Product Exchange Executive Manager


Location: Kanpur, Faizabad, Varanasi


Job Type: 3 Months Contractual Off-roll Job


Key Responsibilities:


1. Ensure Productivity: Oversee the productivity of Product Exchange Executives.

2. High-Value Pendency Clearance: Manage high-value pendency clearance for mobile phones.

3. Accuracy Check: Verify the accuracy of mobile pickups from customers doorsteps versus mobile check passes in the system by delivery boys.

4. Customer Feedback: Keep track of customer feedback.

5. Prexo Exchange Executives Management: Manage Prexo Exchange executives across multiple hubs.

6. Track Breach: Monitor breach (complaint register vs. complaint addressed).

7. Delivery Boy Availability: Ensure the availability of delivery boys at customers doorsteps.

8. CNR and RFR Verification: Check the genuineness of CNR (Customer No Response) and RFR (Request For Reschedule).


Required Skills:


1. Education: Any Graduate/Postgraduate may apply.

2. Communication Skills: Strong communication and coordination skills.

3. Technical Skills: Proficiency in Excel and data entry knowledge.

4. Mobile Phone Knowledge: Knowledge of mobile phones and ability to operate them.


Walk-in Interview Details:


- Date: 13th-14th August

- Time: 11 am to 4 pm

- Venue: 11th Floor, Summit Building, Vibhuti Khand, Gomti Nagar, Lucknow, 226010

- Contact Number: +91-7991831208

Job Requirment
Role:
Product Exchange Executive Manager
Industry:
E- Commerce
Department:
Product Management
Employment Type:
Full Time, Contractual
Education
Graduate
Skills
Production Management
Production Planning
Customer Analysis
customer support
Executive
Executive Assistant
Delivery Management
Share this job:
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