Description

Job Title : Product Intern

Department : Product

Location : Bangalore

Who We Are:

Established in 2015, ClickPost is Asias largest Logistics Intelligence Platform, working with companies such as Walmart, Nykaa, Meesho, Adidas etc. to help them improve post purchase customer experience.

We have been profitable for the past 5 years and are backed by some of the biggest investors around and are growing 2x year on year.

We are one of the rare startups working at cutting edge technology, with enormous scales and a brand name that is well respected in Indian Saas and e-commerce world. Our core values of transparency, continuous learning, ownership, and speed have fostered a dynamic culture. With several ex-startup founders on the team, weve created a workplace that s both engaging and rich with learning opportunities.

About the InternShip:

As a Product Intern , you will contribute directly to building and improving user-centric features by supporting product managers across the product development lifecycle.

This role is integral to accelerating product development by enabling better documentation, insights from user data, and smoother feature delivery helping ClickPost scale intelligently while keeping the customer experience at its core.

Within the Product team , we are looking to enhance our responsiveness to user needs, launch new features, and maintain a high-quality product experience. This internship is designed to support these efforts and provide hands-on product exposure in a fast-paced tech environment.

What You Will Achieve:

In 1 month , you will be:

Familiar with ClickPost s product ecosystem, internal tools, and workflows. You ll contribute to drafting Product Requirement Documents (PRDs) and support user research.

In 3 months , you will be:

Independently managing smaller product initiatives, analyzing customer feedback, conducting competitor research, and documenting feature flows and help guides.

In 6 months , you will be:

Driving internal alignment across stakeholders for features you support, defining success metrics, and contributing to testing and release activities. You ll also explore and propose improvements or new ideas for AI-powered features.

You are someone who we can count on to:

Own:

• Write detailed PRDs for new features and product improvements
• Analyze user pain points using support data, feedback, and research
• Document product flows and internal processes

Learn:

• Understand end-to-end product development in a B2B SaaS environment
• Learn how to define and measure success metrics for features
• Explore UX writing, product QA, and how AI integrates into SaaS

Improve:

• Suggest enhancements based on competitor analysis and internal feedback
• Create or iterate on customer-facing help guides and product documentation
• Help streamline documentation and stakeholder alignment processes

What you will need to crack this role:

Must-Haves:

• Strong written and verbal communication skills.
• Analytical thinking and curiosity about user needs
• Interest in UX, product thinking, and SaaS products
• Eagerness to explore AI tools and how they enhance product workflows

Good-to-Haves:

• Familiarity with tools like Figma, Jira, Mixpanel, or SQL
• Previous exposure to e-commerce, logistics, or B2B SaaS
• Experience building wireframes or mockups (even basic ones)

What We Offer/Perks:

• Paid Internship with potential for full-time employment.
• Duration: 6 Months
• Flexible work hours
• Mentorship from experienced Product Managers who are eager to guide you.
• Hands-on experience working on real business problems that matter.
• Networking opportunities or team events

Dont miss out on the chance to jump-start your career at ClickPost apply now!

Role: Product Analyst

Industry Type: IT Services & Consulting

Department: Product Management

Employment Type: Full Time, Permanent

Role Category: Product Management - Technology

Education

UG: Any Graduate

PG: Any Postgraduate