We are looking for a detail-oriented and highly organized Process Executive to support and execute key operational processes within our organization. The Process Executive will be responsible for carrying out day-to-day business process tasks efficiently, maintaining quality standards, and ensuring compliance with company and client expectations.

Key Responsibilities:

• Execute and manage business processes as per defined standard operating procedures (SOPs).
• Review and process transactions with accuracy and timeliness.
• Ensure adherence to quality and compliance guidelines.
• Identify and escalate process gaps or issues to the team leader or manager.
• Maintain data and generate periodic reports.
• Collaborate with cross-functional teams to ensure process alignment and continuous improvement.
• Meet daily/weekly/monthly productivity and quality targets.
• Provide feedback and suggestions for process improvements.

Qualifications & Skills:

• Bachelor’s degree in any discipline (preferred: Commerce, Business Administration, or related field).
• 0–2 years of experience in a similar role (freshers may also be considered depending on the organization).
• Proficiency in Microsoft Office tools, especially Excel and Word.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to work under pressure and meet deadlines.
• Flexible to work in shifts if required (especially in BPO or global operations roles).

Preferred Skills (if applicable):

• Experience with ERP or CRM tools (e.g., SAP, Salesforce).
• Prior experience in BPO, KPO, or shared services environments.
• Familiarity with process documentation and data entry.

About company

Infosys is a global leader in next-generation digital services and consulting. We enable clients in 46 countries to navigate their digital transformation. With over three decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.