Accurate and timely execution of transactional services defined in the global product catalogue for internal customers in accordance with the company regulations and guidelines. Receive customer calls and register notification in the CRM tool, Dispatch of Engineers, Upload Engineer Productive hours, Notification closure & NPS Survey.

Performing the assigned tasks on a timely manner with highest standards of quality.

Rigorous follow up and closure of pending queries/open topics with ownership.

Complete reporting of handled activities on daily/weekly/monthly basis (as per requirements).

Adherence to robust tracking mechanism on processed transactions on a daily basis.

Flexible to work in shifts and during month ends.

 You"™ll win us over by: 

Good communication (oral and email) & interpersonal skills to support customers.

Graduation is must.

 Create a better #TomorrowWithUs!  

We value your unique identity and perspective and are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society. Come bring your authentic self and create a better tomorrow with us.

Protecting the environment, conserving our natural resources, fostering the health and performance of our people as well as safeguarding their working conditions are core to our social and business commitment at Siemens. They are an integral part of our Business Conduct Guidelines and our corporate strategy.

This role is based in Bangalore. But you"™ll also get to visit other locations in India and globe, so you"™ll need to go where this journey takes you. In return, you"™ll get the chance to work with teams impacting entire cities, countries and the shape of things to come. We"™re Siemens. A collection of over 379,000 minds building the future, one day at a time in over 200 countries.

Role: Customer Onboarding - Non Voice

Industry Type: IT Services & Consulting

Department: Customer Success, Service & Operations

Employment Type: Full Time, Permanent

Role Category: Non Voice

Education

UG: Any Graduate

PG: Any Postgraduate

About the company

At Siemens India, we believe in transforming the everyday through innovation, technology, and sustainability. By pioneering digital transformation with AI, IoT, and automation, we optimize efficiency across industries.With our technology, we combine the real and the digital worlds like no other. Bringing together software and hardware to do more with less and accelerate sustainable innovation. Which one of them suits you best?