• Building and maintaining a sustainable, profitable, and scalable operations in partnership with the City Head, Warehouse and last mile delivery POCs.
• Directly manage Store Managers and Hub In charges and ensure timely delivery of SKUs to the customers.
• Strategically plan operational excellence via city level initiatives to achieve targets.
• Strategizing and executing rapid growth and network development to build efficiency in bbaily operations.
• Improvement of the operational systems and processes in support of organizations mission. Ensure teams adherence to the processes while driving the City Operation Metrices.
• Proactively design process and systems with customer centric solutions thereby insuring operational growth at the designated city.
• Would be the Operation Team POC for all Sales, Customer Support and Process team.
• Should have hands on experience in data efficiency and understanding.
• Strong people management skills and effective in handling a team at the city level.
• Understand and thrive in a competitive environment to drive teams to deliver targets
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Level of Experience

Experience of 4 - 6 years in last Mile delivery operations and would have worked at Mid- Senior level (logistics, Ecom, retail industry)

Managed a team size of around 300 individuals (across warehouses, hubs, distribution centers and delivery partners)

Education: B.Tech / B.E any equivalent other Bachelor degree.

Working Hours - Night Operations

Location Bangalore, Soukya

BigBasket is an Indian online grocer headquartered in Bangalore, India, and currently owned by Tata Digital. It was the first online grocer in India, set up in 2011.

Big Basket- A TATA Enterprise (Regional Office) Innovative Retail Concepts Pvt. Ltd Survey No. 60/1, Gundlapochampally, Behind Mayora India Pvt. Ltd. Kandlakoya, Medchal, Malkajgiri, Hyderabad, Telangana-500043.