Dear Candidates,
Greeting from NTT DATA, We are happy to take your profile for a wonderful career with NTT DATA.
*Hiring 2024 Passed Out Graduates for an International Voice Process*

Job Title: AR Caller
Experience: Fresher (2024 Passed-out eligible to attend interview) & Experienced AR Caller (Denial Management)
Shift: US Process (Night Shift)
Work Location: Chennai - DLF
Mode of Interview: Walk-in Interview
Mode of Work: Work From Office


Positions General Duties and Tasks
In these roles you will be responsible for:
• Performing outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables.
• Responding to customer requests by phone and/or in writing to ensure customer satisfaction and to assure that service standards are met
• Analyzing medical insurance claims for quality assurance
• Resolving moderately routine questions following pre-established guidelines
• Performing routine research on customer inquiries.
• Developing and maintaining a solid working knowledge of the healthcare insurance industry and of all products, services and processes performed by the team


Requirements for this role include:
• Ability to work regularly scheduled shifts from Monday-Friday (06.00PM to 04.00AM) or (8:00PM to 6:00AM).
• University degree or equivalent that required 3+ years of formal studies of the English language or high school diploma.
• Good knowledge in using a computer with Windows PC applications that required you to use a keyboard, navigate screens, and learn new software tools.


Regards,
Vignesh | Talent Acquisition

Role: Voice / Blended - Other
Industry Type: BPO / Call Centre
Department: Customer Success, Service & Operations
Employment Type: Full Time, Permanent
Role Category: Voice / Blended

Education
UG: Any Graduate
PG: Any Postgraduate

Key Skills
Communication Skills International Calling BPO Spoken English AR Calling Calling Verbal Communication