Who We Are

At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.

The Role

Are you a tech-savvy problem-solver with a passion for ensuring optimal network performance? If so, look no further – Kyndryl is seeking a Network Support Specialist who will be the go-to expert for installing, maintaining, and troubleshooting computer networks.

As our Network Support Specialist, youll be working in a complex, multi-vendor environment, and will use your analytical skills to identify and resolve network issues, make configuration changes, and implement security policies. This role requires someone who can think on their feet, test and apply corrective actions (including emergency changes), and participate in change reviews as needed. And with the ever-changing nature of technology, youll be constantly learning and growing in your role.

You will work alongside a talented team of experts to plan and execute routine network changes, troubleshoot and solve network issues and outages, and maintain excellent communication with our end customers, project managers, and service engineers. You’ll be responsible for maintaining network components, monitoring network performance, and maintaining network security. You will also be providing user support for network-related issues, ensuring that our customers receive the highest level of support possible.

If you e ready to take on a fast-paced and rewarding role in the world of network support, apply to join the Kyndryl team today!

Roles & Responsibilities:

• Perform firmware upgrades, patches, and routine maintenance on firewalls.
• Integrate firewall solutions with SIEM, IDS/IPS, endpoint protection, and cloud security tools.
• Monitor network performance and security systems, responding to security incidents and conducting root cause analysis.
• Investigate and respond to security breaches, malware infections, and intrusion attempts & Major incident handling.
• Configure, and manage enterprise antivirus solutions (such as  TrendMicro, CrowdStrike, or similar) & Configure and manage EDR and XDR solutions.
• Monitor and analyze security alerts, logs, and reports for malware infections and security incidents.
• Implement real-time protection, signature updates, behavioral analysis, and heuristic scanning techniques & install and uninstall endpoint security solutions.
• Implement network virtualization, micro-segmentation, distributed firewalling (DFW).
• Troubleshoot and optimize NSX networking components, including VXLAN, Overlay, Edge Services Gateway (ESG), and Distributed Logical Routers (DLR).
• Configure NSX Security Policies, NAT, VPN, Load Balancing, and Firewall rules.
• Configure, and manage Web Application Firewalls (WAF) in on-premises and cloud environments, configure, and manage NAC for wired, wireless, and VPN network access control.
• Create and fine-tune security policies, custom rules, and signatures to critical signature.
• Monitor and analyze WAF logs, alerts, and traffic to detect and mitigate web-based attacks.
• Design and implement .1X authentication, MAB (MAC Authentication Bypass), posture assessment, and profiling policies.
• Understanding of PKI, certificate-based authentication, endpoint profiling, and device posture assessment.
• Monitor, analyze, and respond to NAC logs, security alerts, and compliance reports
• Configure, and manage Arcon PAM solutions to secure privileged accounts and sensitive data across the organization.
• Troubleshoot and resolve PAM issues, including access failures, session disruptions, and integration problems
• User onboarding to PAM and giving required access to systems. 
• Monitor and analyze PAM-related logs, access requests, and activity reports to detect potential security incidents or policy violations
• Implement and optimize web filtering policies, SSL decryption, and content inspection
• Monitor and analyze proxy logs, user activities, and internet traffic for security threats and policy violations
• Troubleshoot proxy performance issues, website access problems, and SSL-related errors, configure, and manage Data Loss Prevention (DLP) solutions
• Develop and enforce data security policies to detect and prevent unauthorized data transfers.
• Configure DLP rules, keyword detection, fingerprinting, and machine learning-based policies.
• Monitor and analyze DLP alerts, incidents, and logs for potential data breaches or policy violations.

Your Future at Kyndryl

Every position at Kyndryl offers a way forward to grow your career. We have opportunities that you won’t find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here.

Who You Are

You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others.

Required Skills and Experience:

• Experience in cybersecurity, SOC, or security engineering roles.
• Total experience of 10+ years.
• Strong knowledge of network security, endpoint security
• Hands-on experience with WAF, IBM DAM, IBM GDE, Forcepoint Proxy, DLP, Email Gateway.
• Hands-on experience with FortiManager, Thales CipherTrust and FortiAnalyzerCreate and exp with DAM solutions such as IBM Guardium.
• BSc. B.E./B. Tech, M.E. /M. Tech .
• Ability to monitor and audit database activities for unauthorized access and suspicious activities.
• Understanding of key management solutions (KMS) and Hardware Security Modules (HSMs) & WAF Signature analysis.
• Hands-on experience with SDWAN, PaloAlto , FortiGate and Checkpoint.
• Expertise in NSX-T components such as Transport Zones, Edge Nodes, and T0/T1 Gateways.
• Implement and maintain VPNs, IPSec tunnels, and SSL VPNs using Palo Alto and FortiGate technologies.
• Proficiency in routing protocols BGP, OSPF, Configure proxy and network access control (NAC) solutions.

Preferred Skills and Experience :

• Network Virtualization (VCTA-NV) , Forcepoint DLP, Web Security Administrator Certification , CEH , CompTIA Security+.
• PCNSE, NSE4 ,WAF

Being You

Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way.

What You Can Expect

With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.

Get Referred!

If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contacts Kyndryl email address.

Role: Network Security Engineer

Industry Type: IT Services & Consulting

Department: IT & Information Security

Employment Type: Full Time, Permanent

Role Category: IT Security

Education

UG: B.Sc in Any Specialization

PG: M.Tech in Any Specialization

About the company

We design, build, manage and modernize the mission-critical information technology the world depends on every day. Our business quite literally powers the vital systems that run banks, stock markets, airlines, automotive and healthcare companies, governments and more. 

Kyndryl is at the heart of progress — dedicated to helping companies and people grow strong. With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Our people are actively discovering, co-creating, and strengthening. We push ourselves and each other to seek better, to go further, and we carry this energy to our customers.