Job description

Mobility Consultancy - Sales Support Associate with Dutch and English languages
Great news! Conduent is developing a brand-new Customer Engagement Centre to support a world-famous automotive brand specializing in EV Mobility.
We are looking for Dutch speaking people passionate about providing support for product and service queries as well as customer engagement.
If you are seeking for an opportunity to grow into a career and join a company that values your experience and commitment, we are offering you your chance.
What youll be doing
• Engage with customers and prospects to promote products and identify purchase opportunities,
• You will become an advocate for the organisation, providing best in class customer experience, enhancing the brand in every interaction,
• Contact customers via phone, email, webforms to have enquire about products or services,
• Support sales agents and dealers throughout the whole sales funnel process,
• Inform clients and prospects about loyalty programs and new sales campaigns.
What you need to have
• Willingness to interact with clients, provide them with excellent customer experience resulting in a long-term business relationship,
• C2/C1 level of the Dutch language and B2 English is a requirement - the assessment of the Dutch language is conducted by an external vendor,
• For the training you will need to be available up to 2 weeks; from Monday to Friday between 9.00 AM and 5.15 PM,
• After training period working hours are flexible: based on shifts between 09.00 and 21.00, from Monday to Sunday,
• Customer orientation and at least 1 year work experience in sales.
What we offer you
• A contract based on fulltime working hours
• The technical hardware equipment is provided by us
• Access to a global learning platform for personal and professional development
• On top of that we offer a pension plan, travel cost reimbursement and a referral program that will allow you to earn an extra bonus
• A hybrid work model (2 days a week on-site attendance at our office in Almere-Centrum, 3 days a week from home)
And did you know this about Conduent
• This year we were certified as a Most Loved Workplace. The certification cites respect, collaboration, and a positive vision of the future (to name a few) as key drivers of the culture at Conduent.
• Our employees choose to build their careers at Conduent:
o More than 25% of our associates have been with us for 5 years or more.
o Through our management development programs about 70% of our Team Leader positions have been filled from our own associate talent pool.
o Surveys show that 75% of our associates agree with this; I belong at Conduent.

Role: Sales Support & Operations - Other
Industry Type: IT Services & Consulting
Department: Sales & Business Development
Employment Type: Full Time, Permanent
Role Category: Sales Support & Operations

Education
UG: Any Graduate
PG: Any Postgraduate

Key Skills
Training Sales Support Associate Sales Consultancy Hardware Customer experience Management Customer engagement Cost Automotive