Job description
Accurately process medical claims transactions including

Posting of Patient demographic details

Processing Payment Posting transactions in the revenue cycle software provided by the customer

Strive to achieve the productivity standards

Adhere to customer provided turnaround time requirements

Actively participate in all training activities from Induction training, Client specific training, and refresher training on billing and compliance

Possess strong ability to understand the impact of the process on customer KPIs

Adhere to Access Healthcares information security guidelines

Demonstrate ethical behavior at all times

JOB REQUIREMENTS

To be considered for this position, applicants need to meet the following qualification criteria:

Good communication and analytical skills

Good typing speed is important for this role

This is a non-voice process and does not require any call center skills

Degree/diploma in arts or sciences without any current arrears. BTech, BE, MBA, MCA and other professional courses will not be considered, as this is an entry level call centre position

Role: Non Voice - Other
Industry Type: Medical Services / Hospital
Department: Customer Success, Service & Operations
Employment Type: Full Time, Permanent
Role Category: Non Voice

Education
UG: Diploma in Any Specialization, B.Tech/B.E. in Any Specialization
PG: MBA/PGDM in Any Specialization, MCA in Computers

Key Skills
Voice process Analytical skills Typing speed Claims Payment posting Medical billing Compliance induction training Information security Healthcare