• Prepares new sales representatives by conducting orientation to sales process, develops individual coaching plans, provides resources and assistance, and schedules orientation drive-alongs with senior representatives.
• Conducts exercise sessions for new and current sales employees.
• Conduct skills gap analyses to identify areas of improvement
• Observes sales encounters and collects feedback, results, and performance data of trainees after sessions.
• Coordinates with other sales trainers and sales managers.
• Structures training plans to meet financial objectives.
• Hires and onboards new sales trainees.
• Updates job knowledge by participating in educational opportunities and reading professional publications.

Requirements and skills

• Proven work experience as a Sales Trainer or similar role
• Experience in a sales position is a plus
• Ability to manage the full training cycle, including in-person activities and web-based learning
• Hands-on experience with e-learning platforms
• Excellent organizational skills
• Solid communication and presentation abilities
• BSc degree in Education, Human Resources or relevant field
• Additional certification in training is a plus

Role: Voice / Blended - Other

Industry Type: BPM / BPO

Department: Customer Success, Service & Operations

Employment Type: Full Time, Permanent

Role Category: Voice / Blended

Education

UG: Any Graduate

About company

Conneqt Business Solutions Limited wasestablished in2004.Headquartered in Bangalore, we are Indias leading Digital IT BPM services provider, and a subsidiary of Quess Corp. At Conneqt we strive to help our customers grow revenues, enable efficiencies, and enhance the customer experience across industries. With21 delivery centresacross India, we are amongIndias Top 100 Best Workplacesin 2022 consecutively for the third time in a row and we are ranked inTop 50 amongst Indias Best Companies to Workfor in 2022. Top industry analyst Nelson Hall has ranked Conneqt among the top Customer Lifecycle Management Business Process Management service providers in India.