RESPONSIBILITIES:

Customer Interaction and Issue Resolution:

1. Individually handle customer queries and issues related to vehicle document transfer, consumer matters, and pre-litigation management.

2. Provide clear, accurate, and timely information to customers regarding legal processes and documentation.

3. Ensure customer satisfaction by resolving their issues in a professional and empathetic manner.

Liaison with Authorities:

4. Act as the liaison between Spinny and police authorities, ensuring smooth communication and cooperation.

5. Engage with various government authorities particularly RTO to facilitate legal processes and compliance.

6. Represent Spinny in meetings with government officials and ensure that all interactions are conducted in accordance with legal and regulatory requirements.

Role: Civil Litigation

Industry Type: Automobile (Automobile Dealers)

Department: Legal & Regulatory

Employment Type: Full Time, Permanent

Role Category: Legal & Regulatory - Other

Education

UG: LLB in Any Specialization

About company

Founded in 2015, Spinny is a used car retailing platform that aims to bring about transparency and convenience in the car buying and selling process in India. Spinny operates across the entire value chain of pre-owned cars, embedding superior technology and processes to deliver a premium experience to customers. As a testimony of Spinnys commitment to transparency and quality, every car on the Spinny platform comes with a 200-point inspection checklist, 5-day no questions asked money-back guarantee, and 1-year after-sales warranty. Spinny is backed by leading global venture firms - Tiger Global, ADQ, Avenir Growth, Accel Partners, and Elevation Capital, and is currently valued at ~ USD 1.8 Bn. Currently, Spinny has 35 car hubs that operate across 15 cities - Delhi, Gurugram, Noida, Bangalore, Mumbai, Pune, Hyderabad, Chennai, Kolkata, Ahmedabad, Lucknow, Jaipur, Chandigarh, Indore and Coimbatore.