STARTEK is looking for Key Account Manager - Operations to join our dynamic team and embark on a rewarding career journey.

• A Key Account Manager (KAM) is responsible for:1
• Developing and managing relationships with key customers, with the goal of increasing revenue and customer loyalty
• Identifying new business opportunities
• Negotiating contracts and agreements with key customers
• Collaborating with internal teams, such as product development and marketing, to ensure customer needs are met
• Monitoring and analyzing customer feedback to identify areas of improvement
• Managing and resolving customer complaints and issues
• Staying up-to-date with industry trends, competition and market changes
• Achieving sales targets and reporting on sales activities and progress
• The ideal candidate should have strong interpersonal and communication skills, a proven track record of successfully managing key accounts, and experience in sales and customer relationship management
• A deep understanding of the industry and market they are serving is also desirable

Role: Service Delivery - Other

Industry Type: Oil & Gas

Department: Customer Success, Service & Operations

Employment Type: Full Time, Permanent

Role Category: Service Delivery

Education

UG: Any Graduate

PG: Any Postgraduate