We are looking for a motivated Operations Intern to assist in daily business operations, process optimization, and project coordination. This role provides hands-on experience in operational management, workflow efficiency, and business administration.

As an Operations Intern, you will work closely with various teams to support process improvements, analyze data, and contribute to strategic initiatives. This internship is ideal for someone eager to gain real-world experience in business operations, supply chain, logistics, or general management.

Key Responsibilities:

1. Operational Support:

• Assist in day-to-day business operations to ensure smooth workflow.
• Support teams in process documentation, data entry, and administrative tasks.
• Help track key performance indicators (KPIs) and suggest improvements.

2. Data Analysis & Reporting:

• Collect, analyze, and interpret operational data to identify trends.
• Prepare reports, presentations, and dashboards for management review.
• Assist in forecasting, budgeting, and resource allocation.

3. Process Improvement & Efficiency:

• Identify inefficiencies in workflows and suggest process optimization strategies.
• Work on automation projects and help streamline operations.
• Support the development of standard operating procedures (SOPs).

4. Cross-Team Collaboration:

• Coordinate with different departments (HR, Finance, Sales, Supply Chain, etc.) to support business operations.
• Assist in vendor management, procurement, and logistics (if applicable).
• Participate in meetings, brainstorming sessions, and company initiatives.

5. Project Coordination:

• Support project managers in planning, execution, and monitoring of key initiatives.
• Help manage timelines, deliverables, and stakeholder communications.
• Ensure all tasks and milestones are completed on time.

Required Skills & Qualifications:

Must-Have Skills:

• Strong analytical and problem-solving abilities.
• Excellent communication and organizational skills.
• Proficiency in MS Excel, Google Sheets, and other data management tools.
• Ability to work in a fast-paced, dynamic environment.
• Attention to detail and ability to multitask.

Preferred Skills (Nice to Have):

• Experience with data visualization tools (Tableau, Power BI, etc.).
• Knowledge of operations management, supply chain, or business analytics.
• Familiarity with ERP or CRM systems.

Eligibility & Requirements:

• Pursuing or recently completed a degree in Business Administration, Operations Management, Supply Chain, or a related field.
• Availability for a full-time or part-time internship (3-6 months preferred).
• Enthusiasm for learning and contributing to operational excellence.

Why Join Us?

• Hands-on experience in business operations and process management.
• Opportunity to work in a fast-growing, innovative environment.
• Mentorship from experienced professionals and exposure to real-world business challenges.
• Possibility of a full-time job offer based on performance.

About the company

Started in 2015, upGrad is one of Asia’s largest integrated Learning, Skilling, and Workforce Development Majors. It offers a range of online & hybrid skilling, pathway and study abroad courses, Certifications, and Bootcamps under its B2C portfolio. It also facilitates top Indian and global universities to offer their Diploma, Master’s and Executive Doctorates. Additionally, select programs are tailored for Enterprise clients under the corporate skilling division, along with other recruitment and staffing services. 

Origin: Co-founded by Ronnie Screwvala, Mayank Kumar, and Phalgun Kompall, upGrad was born to bridge the gap between imparting skills and employability, and is committed to providing affordable, accessible and high-quality lifelong learning at scale to millions worldwide. It caters to the end-to-end learning requirements of freshers to seasoned professionals in the age group of 18-60+ years who would use constant learning to enhance their skill sets while also receiving career acceleration.