Position Summary


The fulfilment by an insurer of its obligation to receive, investigate and act on a claim filed by an insured. It involves multiple administrative and customer service layers that includes review, investigation, adjustment (if necessary), remittance or denial of the claim.


Roles and Responsibility


Understand the basic professional standards and established procedures, policies before taking action and making decisions
Processing claims and handling calls, as per the process guidelines.
Adhering to the service level and understanding Quality & Auditing parameters
Assume responsibility for work and coordinating efforts
Meeting assigned productivity goals
Adhere to attendance and punctuality norms
Acquiring knowledge & skills of related areas of the process
Interpersonal relationship at work with peers, supervisors and should not have any recorded instance of misconduct

Education and Experience


Graduates
Final Year Student can also apply (No Backlogs until 5th Sem)
Fresher/0 12 Months

Desired Skills and Abilities


Excellent Oral Communication Skill in English
Ability to multi-task, handle enquiry calls and respond effectively
Ability to manage customer expectations
Awareness of Telephonic Etiquettes & MS Office suite
Good Typing Skills & Basic computer Navigation Skills

Interested candidates, kindly walk-In to our office for Face to Face interview on the below address.



Sagility Health, Chamundi Towers, Garvebhavi Palya, Hosur Main Road, Bangalore - 560068

Role: Other
Industry Type: BPO / Call Centre
Department: Other
Employment Type: Full Time, Permanent
Role Category: Other

Education
UG: B.B.A/ B.M.S in Any Specialization, B.Com in Any Specialization, BCA in Any Specialization, Other Graduate, B.Sc in Any Specialization, BHM in Any Specialization, B.A in Any Specialization

Key Skills
Customer Service
Inbound Voice ProcessInbound Customer ServiceGood Communication In EnglishBpo Customer ServiceInbound CallsInternational VoiceCustomer Handling