Job description
Designation: Customer Relationship Officer


Contact: KAVIYA HR (9597963508)
Role & responsibilities
1. Understanding the need of the customer and helping the customer to choose the right financial product as per their eligibility
2. Suggesting the customer alternative products based on need, lifestyle & spending power
3. Explaining to the customers the benefits and offers related to the products
4. Verify customer details and guide them through the application gateway


Preferred candidate profile
1. Good Communication
2. Ability to convince customers
3. Assist customers with all their queries


Perks and benefits
Salary Package: 1.8LPA + Incentives + Overtime Allowance
After 3 months 16,500 Net Salary + Incentives
After 6 months 2.75 LPA Based on the performance


Shift timings : 9AM - 6PM
Working Days: 6 days of Working and 1 Day of rotational Off (Note: Saturday & Sunday will NOT BE a fixed off)


Contact: KAVIYA HR (9597963508)
Role: Customer Retention - Voice / Blended
Industry Type: FinTech / Payments
Department: Customer Success, Service & Operations
Employment Type: Full Time, Permanent
Role Category: Voice / Blended
Education
UG: Any Graduate

Key Skills
Customer Relationship Inbound Sales Domestic Voice Process Outbound Sales Telesales Credit Card SalesTelecallingPhone BankingBpo SalesTelemarketing