t NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our companys growth, market presence and our ability to help our clients stay a step ahead of the competition.
In this Role you will be Responsible For:
- Graduate (Any) with minimum of 1.6
- 5 years of work experience in an international BPO Banking process. • Excellent understanding or an SME of KYC/AML/CDD experience is mandatory
- Flexible to work in night Shifts
- Excellent Oral & Communication skills in English.
- Strong understanding of KYC/AML concepts/process
- Maintain the necessary SLAs and report out to the team manager on a regular basis
- Anticipates problems and recognizes when to deviate from standard practices • Seeking assistance or to resolve complex issues with the help of process knowledge
- Adhere to project requirements and department objectives
- To follow technical protocols and general procedures guided by department objectives
- Effectively communicate to coordinate job specific information and to collaborate with team members
- Participating in the training programs based on business needs
- Attending team meetings or customer calls (if required)
- To perform Quality Audits based on process requirements
Role: Customer Onboarding - Non Voice
Industry Type: IT Services & Consulting
Department: Customer Success, Service & Operations
Employment Type: Full Time, Permanent
Role Category: Non Voice
Education
UG: Any Graduate