vatika hotels

Guest Service Executive

vatika hotels
Bangalore
Not disclosed
3 - 7 Years
Posted:
30+ days ago
Full time
Applicants:
1
Job Description

Vatika Group is hiring for its Bangalore Business Centre


Job Location :- Bangalore


Experience Required :- 3-5 Years.



for Guest Services Executive:-



Client Management:

To effectively execute day to day office & administrative activities of clients as per their requirements in order to satisfy clients expectations.

To serve as single point contact for clients.

To generate billing invoice numbers at the end of the month.

To generate bills for all clients.

To check vouchers & bills generated by all other executives in order to ensure complete accuracy of the same.

To follow up with clients on outstanding payments.

To solve the clients queries / issue.

To provide services to clients.

Vendor Management:

Courier, Florist, Plant Maintenance, Cabs, Projector, IT and any other vendors used for procuring equipment hire for clients and ensuring smooth service to clients.

Housekeeping:

To ensure implementation of good housekeeping practice within office premises in order to maintain high standards of hygiene & cleanliness.

To supervise functioning of housekeeping staff in order to ensure that god work practices is followed to meet clients requirements and satisfy customer expectations.

Pantry Management:

Assess monthly, weekly and daily order of items sold at the pantry.

Cater to any special requests from clients on daily basis like birthdays, special lunch etc., introduce new items in the pantry.

Maintenance of various registers like sales, purchase, cash & credit sales, daily stock issue register, Fixed Inventory (Cutlery).

Accurately maintain various records pertaining to pantry.

Training and grooming of pantry boys, Pantry staff roster, Client wise record updation, Pantry communication, Bill Checking.

Compilation and preparation of the monthly Income & expenses sheet for the pantry.

Decide on pantry menu with consensus with operations head, work out and maintain standard mark ups on items sold.



About company

The group was incorporated in 1988 with a vision to emerge as a niche player in real estate and hospitality and has grown exponentially into truly diversified corporate entity In the last 24 years of its existence, the Vatika Group has created projects that touch every walk of life and human endeavor, while setting new benchmarks in quality. Today the Group enjoys a market value of over Rs. 3500 crores, spanning real estate, and hospitality and facilities management.

Job Requirment
Role:
Guest Service Executive
Industry:
Retail
Department:
Food Processing
Employment Type:
Full time
Education
Graduate
Skills
Guest Service
guest relations
Vendor Management
Share this job:
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