Key Responsibilities:
- Understand and document client business processes and requirements
- Assist in configuring and testing enterprise applications based on functional specifications
- Provide first-level support and troubleshooting for functional issues
- Participate in user training and documentation
- Collaborate with technical teams to relay functional requirements and test solutions
- Support in data migration, user acceptance testing (UAT), and go-live activities
- Create and maintain functional documentation, including process flows, training materials, and user guides
- Escalate complex issues to L2/L3 teams as needed
- Monitor application performance and gather feedback for improvements
Required Skills & Qualifications:
- Bachelor’s degree in Business Administration, Information Technology, Computer Science, or a related field
- Understanding of business processes such as finance, procurement, sales, HR, etc.
- Familiarity with ERP/CRM/HRMS systems (e.g., SAP, Oracle, Dynamics, Workday, etc.) is a plus
- Strong analytical and problem-solving skills
- Excellent communication and interpersonal skills
- Basic understanding of SQL or reporting tools is a bonus
- Eagerness to learn and grow in a consulting environment
Preferred Qualifications (Nice to Have):
- Internship or project experience with enterprise software
- Exposure to business process mapping or BPM tools
- Basic understanding of software development life cycle (SDLC) or Agile methodology
Career Path:
The L1 Functional Consultant role offers growth into:
- Functional Consultant - L2
- Senior Functional Consultant
- Solution Architect
- Project Manager
About company
Wipro Ltd (NYSE:WIT) is a global information technology, consulting and outsourcing company with 170,000+ workforce serving clients in 175+ cities across 6 continents.
Wipro helps customers do business better by leveraging our industry-wide experience, deep technology expertise, comprehensive portfolio of services and vertically aligned business model. Our 55+ dedicated emerging technologies €˜Centers of Excellence€™ enable us to harness the latest technology for delivering business capability to our clients.
Wipro is globally recognized for its innovative approach towards delivering business value and its commitment to sustainability. Wipro champions optimized utilization of natural resources, capital and talent. Today we are a trusted partner of choice for global businesses looking to €˜differentiate at the front€™ and €˜standardize at the core€™ through technology interventions.
In today€™s world, organizations will have to rapidly reengineer themselves and be more responsive to changing customer needs. Wipro is well positioned to be a partner and co-innovator to businesses in their transformation journey, identify new growth opportunities and facilitate their foray into new sectors and markets.