Marriott

Front Office-Associate

Marriott
Bangalore ,Mumbai,Chennai,Hyderabad,Delhi
Not disclosed
0 - 3 Years
Posted:
30+ days ago
Full time
Applicants:
6
Job Description

Our jobs aren t just about giving guests a smooth check-in and check-out


Instead, we want to build and experience that is memorable and unique


Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay


They are empowered to move about their space and do what needs to be done


Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, or assisting guests with loading/unloading vehicles and transporting luggage to and from guest rooms and/or designated bell area, the Guest Experience Expert makes transactions feel like part of the experience


No matter what position you are in, there are a few things that are critical to success - creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional


Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time; move through narrow, confined, or elevated spaces as well as up and down stairs and/or service ramps) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and 100 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping)


Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts - to get it right for our guests and our business each and every time


PREFERRED QUALIFICATIONS

Education: High school diploma or G


E


D


equivalent


Related Work Experience: No related work experience


Supervisory Experience: No supervisory experience


License or Certification: None

Role: Guest Service Associate

Industry Type: Hotels & Restaurants

Department: Food, Beverage & Hospitality

Employment Type: Full Time, Permanent

Role Category: Front Office & Guest Services

Education

UG: Any Graduate

PG: Any Postgraduate

Job Requirment
Role:
Guest Service Associate
Industry:
Hotels & Restaurants
Department:
Hospitality/Travel/Tourism/Restaurants
Employment Type:
Full time
Education
Graduate
Skills
Front office
Quality Assurance/QA
quality standards
Operations
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